Terms of Service

Welcome to NaaS Labs

Thanks for your interest in what we're building. These terms govern your use of our website and services. We try to keep things straightforward and transparent, because we're real people building something we believe in, not lawyers trying to hide things in fine print.

By using our site, you agree to these terms.

What We're Building (And Where We Are)

We're building tools for network infrastructure, specifically the platform we wish existed when managing circuits, coordinating across providers, and turning up services.

Right now, that means:

• This website, which shares our vision and progress
• An updates list for folks interested in following our progress
• A contact form for inquiries and feedback
• Active development toward a federated service delivery platform

Important: We're in early development. Things will change. Features will evolve. Some things we talk about might not work exactly as described, or might not exist yet. That's the nature of building something new.

If and when you create an account on the NaaS Labs platform, your use of the platform will be governed by a separate set of Terms of Service and Privacy Policy presented to you at the time of account creation. Those terms supersede these website terms for all platform-related activity. Your acceptance of platform terms will be recorded at the time of account creation.

What We Ask From You

When using our site and services, please:

• Be honest when providing information (like your email address)
• Don't try to break things, hack our systems, or abuse the service
• Don't use our platform for anything illegal
• Respect our team and other users

We're building this for the community. Help us keep it a positive place.

Ownership and Content

Our Content

The content on this website, including our designs, code, text, and logos, is owned by NaaS Labs and protected by copyright and other intellectual property laws. Please don't copy, modify, or distribute our work without permission.

Your Content

You own what you submit to us (like your email address on the updates list, or your name, email, and message via our contact form). By providing it, you're letting us use it to send you updates, respond to your inquiries, and improve our service. We won't use it for anything else without asking first.

Feedback and Ideas

If you share feedback, suggestions, or ideas with us, we may use those to improve our service. We appreciate your input and want you to know that we might incorporate it into what we're building.

To share feedback or ideas with us, please visit our contact page .

Privacy and Your Data

How we handle your information is covered in our Privacy Policy . The short version: we collect your email for updates and your name/email/message for contact form inquiries, we don't sell your data, and you can leave anytime.

Accessibility

NaaS Labs is committed to making our website accessible to all users in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are actively working to identify and remediate accessibility barriers across our website.

As a website in active development, some areas may not yet fully meet these standards. We treat accessibility as an ongoing commitment, not a one-time task. If you encounter an accessibility barrier on our website, please let us know via our contact page . We will review your feedback and work to address the issue promptly.

We provide a high contrast display mode accessible via the navigation bar for users who require enhanced contrast. Your display preferences are saved automatically.

Service Availability and Changes

We're in active development. This means:

• The site may be down for maintenance or updates
• Features may change or be removed
• Some things might not work perfectly yet
• We may pause or discontinue features as we iterate

We do our best to keep things running smoothly, but please understand that you're using a service that's still being built.

Disclaimers

Our service is provided "as is", meaning we offer no warranties beyond what's required by law. We can't guarantee that:

• The service will always be available or uninterrupted
• The site will be free from bugs or errors
• The results you get from using our service will meet your expectations

We're working hard to build something great, but software development is complex and things happen. We appreciate your patience and understanding as we build.

Limitation of Liability

To the fullest extent permitted by law, NaaS Labs and our team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

This is a standard legal term, but what it means in practice: we're a small team building tools in good faith. If something goes wrong, we'll do our best to make it right, but we can't accept unlimited liability.

Account Termination

We reserve the right to suspend or terminate access to our service if someone abuses it or violates these terms. We hope this never happens, but we need to protect our service and community.

Of course, you can stop using our service at any time. If you want off our updates list, use the unsubscribe link in any email we send you.

Governing Law and Disputes

These terms are governed by the laws of the State of Wisconsin. If we need to resolve a legal dispute, that's the jurisdiction.

Changes to These Terms

As we grow and evolve, these terms may need to change too. We'll post significant changes here and update the "Last updated" date. If we make major changes, we'll let folks on our updates list know via email.

Your continued use of the service after changes means you accept the new terms. If you don't agree with updated terms, please stop using the service.

General Points

• Entire Agreement: These terms represent the complete agreement between you and NaaS Labs regarding our service.
• Severability: If one part of these terms is found to be unenforceable, the rest still applies.
• No Waiver: If we don't enforce something in these terms, that doesn't mean we're waving our right to enforce it later.